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Executions stuck as running

Timextender Orchestration & Data Quality 25.2+Timextender Data Integration 25.2+cloudon-premise

Symptoms

Executions are displayed as still running even though the package finished successfully.

Resolution

  1. Restart the services.
    • Stop the Ingest instance service and the Execution Service.
    • Run the configuration for both services again.
    • Check whether the execution status is now reported correctly.
  2. Update software versions. If the problem persists, update all related components to the latest available releases.

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