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Error: Link does not work when opening O&DQ Portal in Browser

Symptoms

Error while trying to open the O&DQ portal in a browser.

Error: Link does not work when opening O&DQ Portal in Browser — screenshot 1
Error: Link does not work when opening O&DQ Portal in Browser — screenshot 2

The link appears incorrect and does not work unless a specific character ("2") is removed from the URL.

Resolution

To resolve the issue with the O&DQ Portal link:

  1. Open the O&DQ desktop client.
  2. Modify the URL directly within the desktop client e.g. remove the incorrect character ("2") from the link.

Error: Link does not work when opening O&DQ Portal in Browser — screenshot 3

Reference Ticket

34145

Discussed in the community

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