Error 'Package is running despite it's disabled' while Executing a Process¶

Symptoms¶

Error while executing a process where a package that was disabled still runs as normal. Error Message received:

Cause¶

The deployment process does not carry over the disabled status of tasks from DEV to TEST/PROD environments. This is intended behavior to prevent accidental deployment of disabled tasks.

Resolution¶

To disable tasks on TEST and PROD environments, follow these steps:

1. Go to the web portal.
2. Navigate to the process map.
3. Disable the tasks directly on the process map.

Reference Ticket¶

33161

Reference Links¶

Link1, Link2