Error: 'Process maps not appearing in Turnkey' while managing process maps designed in the O&DQ client application¶

Symptoms:¶

Process maps designed in the O&DQ client application are not visible in the Turnkey environment.

Resolution:¶

1. Create a Workspace in Turnkey:

• Navigate to Turnkey and create a new workspace.
• Ensure this workspace is synced and shown as "system" in the Desktop Application.

1. Move Process Maps to the New System:

• Open the O&DQ client application.
• Select the process map you want to move.
• Move the selected process map to the newly created system in Turnkey.

1. Verify Process Map Appearance:

• Once the process map is moved, it should appear in Turnkey.
• Navigate to the 'Process Maps' tab in Turnkey to confirm the visibility of the process map.

Reference Ticket¶

32770

Reference Links¶

• Running a TDI execution in Turnkey
• Interacting with Process Maps in Turnkey
• Introduction to Process Maps in Turnkey